Test Lab Technician

Client Solution Architects (CSA) is currently seeking an onsite Test Lab Technician in Millington, TN.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.  

How Role will make an impact:

• Support daily test lab operations by configuring, staging, and validating workstation-based test environments on MS Workstation systems.
• Execute test procedures and document results for scan/capture workflows using Kofax Ascent Capture and Kofak Duplex Scanner, validating expected performance and identifying defects.
• Track test activities, issues, and corrective actions using System Center Service Manager (Microsoft), supporting clear handoffs and traceable resolution.
• Monitor lab systems and supporting services using SolarWinds and System Center Operations Manager (Microsoft) to identify conditions that impact testing and availability.
• Maintain controlled documentation, test artifacts, and procedures in SharePoint and coordinate test events and status updates through FlankSpeed Teams.
• Automate repeatable lab workflows and technician tasks using UiPath to improve consistency and reduce manual effort.
• Produce test reports, workflow diagrams, and lab documentation using Microsoft Office Suite to include Visio/Project

What you’ll need to have to join our award-winning team:

• Clearance: Must possess and maintain an active Secret Clearance.
• 6 years of relevant experience supporting test lab operations, technical troubleshooting, and documentation in an IT environment.
• Test lab and capture/scanning technologies: Kofax Ascent Capture, Kofak Duplex Scanner.
• Operating environment: MS Workstation.
• Monitoring and service management: SolarWinds, System Center Operations Manager (Microsoft), System Center Service Manager (Microsoft).
• Collaboration and documentation: SharePoint, FlankSpeed Teams, Microsoft Office Suite to include Visio/Project.
• Automation tools: UiPath

‍This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

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Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.‍

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As a federal contractor, CSA will abide by the client’s infectious disease protocols.

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WE BELIEVE great companies know who they are and what they stand for. CSA’s common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people—so they are inspired to solve our clients’ toughest challenges. It’s no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hard working team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career.

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We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers.  
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Be a part of CSA … do  great  things!

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CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.

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‍If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to  hr@csaassociates.com. Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We’re an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic.‍

Federal Equal Opportunity is the Law
‍Federal Employee Rights under FMLA
‍Federal Employee Polygraph Protection Act
‍E-Verify Participation Poster (uscis.gov)
‍If you are a California resident applying for a job, you consent to our  California Job Applicant Privacy Notice .‍

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Notification for current or previously cleared professionals:

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Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. CSA recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, contain potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to CSA’s applicant tracking system.
By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.