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Technical Writer
Client Solution Architects (CSA) is currently seeking a Technical Writer to support a program out of our San Diego, CA location. This position does have the option for remote work, but will need to be local to the San Diego area.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
How Role will make an impact:
- Producing and maintaining materials such as System Technical Manuals, Quick Reference Guides (QRGs), Engineering Change Orders (ECOs), Software Delivery Documents (SWDs), User Logistics Support Summaries (ULSSs), and other assigned technical documentation.
- Develop, revise, and maintain clear and accurate technical documentation
- Detailed user manuals for fleet systems and equipment, covering system descriptions, operational procedures, Remove and Replace (R&R) instructions, troubleshooting guidance, and parts information
- Quick Reference Guides (QRGs) and Standard Operating Procedures (SOPs) supporting both fleet and depot-level operations
- Software-related operational procedures and documentation
- Collaborate with engineers, software developers, logisticians, supply support personnel, and technical leadership to understand complex systems and convert technical information into clear, user-focused documentation.
- Review technical materials to verify accuracy, clarity, and completeness, incorporating feedback from technical staff and users to enhance documentation quality over time.
- Perform detailed editing and proofreading to maintain consistency, technical accuracy, and professional quality across all documentation.
- Develop and manage Technical Manual records within the Model Based Product Support (MBPS) system.
- Implement structured documentation standards and processes to ensure materials remain consistent, organized, and current, while continuously improving documentation practices.
- Provide documentation support to customers and internal teams related to system deployment, troubleshooting, and best practices.
SharePoint Administrator
CSA is looking for a SharePoint Administrator to support a program onsite at Grafenwoehr, Germany.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
The SharePoint Administrator manages the customer’s web-based platform as a project-based, selection and resource configured knowledge management tool. This role manages the architecture of the platform, facilitates ease of use for all customers, and delivers robust support and maintenance. The SharePoint Administrator collaborates with all performance and capability units, remote mission training centers, knowledge product management enablers, operations management and the contract program management team.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
How Your Role Will Make an Impact:
- Responsible for content management on the Joint Multinational Simulation Center SharePoint portals and public web sites, sub-sites, lists, libraries and content.
- Develop, maintain and continually improve
- The knowledgebase content, taxonomy and organization
- The processes for managing knowledge
- The processes around the creation and use of knowledge
- Optimize knowledge articles for our clients through gap analysis, metric evaluations, working with SMEs, editing, and publishing to our client’s knowledge base
- Work with groups and subject matter experts throughout the organization to support individual and local information search and retrieval needs
- Optimize content according to Search Engine Optimization (SEO).
- Contribute, build and implement SEO best practices for the knowledge base articles
- Support business initiatives and goals and map knowledge impacts and implement change/solution
- Manage content distribution to online channels.
- Increase web traffic across platform and track web analytics and users' engagement.
- Build advanced logic into knowledge management systems to make simulations of human decision making.
- Create systems to support the use of process automation metrics.
- Transform management ideas and implement appropriate solutions
- Identify, track and manage project issues / challenges and ensure they are reported on and resolved in a timely manner.
- Manage multiple simultaneous priorities and workflow, and effectively work both individually and as part of a team.
- Support business initiatives and goals and map knowledge impacts and implement change/solutions.
- Digitize the client's knowledge assets to resolve client challenges by converting into a format to maximize access and utilization.
- Analyze, uncover and understand business challenges and issues faced by the customer, and design and implement effective solutions.
- Facilitate internal and external meetings and workshops to collect input, discuss requirements, report progress and present outcomes.
- Provide high-quality customer service on the delivery, deployment and application of solutions; resolve help desk tickets; troubleshoot problems that arise in an expeditious and efficient manner.
- Manage new requests for intranet projects and sites.
- Support internal and external technical related inquiries.
- Support knowledge system development and research activities.
- Manage digital knowledge repositories, intranets/portals, collaborative tools, and social media tools.
- Integrate HTML, JavaScript, and other web technologies required to implement and maintain web portals.
- Conduct research and collect information from a wide variety of resources
Token Management Specialist
Client Solution Architects (CSA) is currently seeking a Token Management Specialist to support a program onsite in Niceville, FL.
We are seeking a highly organized Token Management Specialist to join our team, responsible for managing, recording, issuing, and providing trouble ticket services related to token management for military personnel. In addition, the role will involve supporting VoIP (Voice over Internet Protocol) systems and performing Windows System Administrator tasks. The successful candidate will play a crucial role in maintaining the security, accessibility, and functionality of critical systems, ensuring seamless operations for our military clients.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
How Role will make an impact:
- Token Management:
- Maintain accurate records of token assignments, activations, and deactivations. · Issue and distribute tokens to authorized military personnel, ensuring proper authentication and authorization procedures are followed.
- Monitor token inventory levels and coordinate with procurement teams to ensure an adequate supply is maintained.
- Troubleshoot token-related issues, providing timely resolution to personnel encountering access problems.
- Collaborate with cybersecurity teams to implement best practices for token security, including regular updates and audits.
- Windows System Administration:
- Perform basic Windows System Administrator tasks, such as user account management, permissions, and software installations.
- Monitor system health, resource utilization, and security configurations.
- Participate in system upgrades, patch management, and backups.
Jr. Veeam Backup Technician
Client Solution Architects (CSA) is currently seeking a Jr. Veeam Backup Technician to support a program onsite in Pensacola, FL.
CSA is looking for a Junior Veeam Backup Technician who will be responsible for managing the enterprise backups for our individual sites to ensure disaster recovery.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
How Your Role Will Make an Impact:
- Managing backup systems, including troubleshooting failed jobs and running make-up jobs as necessary on a daily basis
- Monitoring backup jobs and alerts to ensure that backups are valid and occurring on a desired frequency
- Maintaining, updating and documenting the enterprise disaster recovery and business continuity plans, including new acquisitions when necessary
- Conducting analysis of enterprise systems to determine risks and implement disaster recovery best practices
- Scheduling, managing, and conducting backup testing and disaster recovery plan testing on a frequent basis
- Ensuring compliance with departmental policies (i.e., change management, security standards, release management, incident management)
- Setup and configure Veeam on server/client
- Monitor daily Veeam activity and reporting to proactively avoid issues
- Modify and optimize backup schedules.
- Improve automation and productivity of backups through scripting enhancements.
- Troubleshoot and resolve missed and failed Veeam backups.
- Interface with vendors for escalation of issues
- Update Veeam policies and procedures.
- Good Knowledge on handing virtual infrastructure and VMs.
- Good skills on performance optimization.
- Solving complicated Hardware cases and Liaising with Hardware Vendor/ Veeam support
Data Engineer
Client Solution Architects (CSA) is currently seeking a Data Engineer to support a program onsite* at Norfolk, VA.
CSA is seeking a Data Engineer to enable secure, reliable, and scalable data solutions that directly impact J35S Global Force Management (GFM) systems and technology. The selected candidate will design and maintain enterprise-grade extract, transfer, load (ETL) pipelines, performing advanced data integration, cleaning, and transformation to ensure accuracy and compliance across diverse systems. In addition, enable seamless data flows that power analytics, visualization, and decision-making, while ensuring strict adherence to DoD cybersecurity and governance standards to ensure operational integrity. The mission of DDJ35 is to source and deploy trained and ready joint capable forces, lead the improvement of the Global Force Management and Joint Deployment processes, monitor force readiness and deployment, and support the implementation of Resource-Informed Planning in support of the Joint Staff’s mission.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
How Role will make an impact:
- Operational analysis and management of Global Force Management related to Joint Technology Development efforts.
- Analyze government provided, authoritative and classified data to assist the J35 with gaining insight into Global Force Management GFM) and Planning and Execution (PLEX) process outcomes, as well as building statistical models to support process decision-making, and create machine learning models to support J35 efforts to automate and simplify key GFM and PLEX processes.
- Conduct high-level market and business operation research to identify trends and relations and, as part of this, use a variety of sophisticated machines and methods to interact with and act upon data contained within the inventory of the DoD's mission critical and mission essential IT systems.
- Analyze raw data provided by J35 government POCs, and turn it into actionable, understandable content with the help of the J35 GFM Operational managers using various mathematical models and algorithms. This information is used as an analysis source to tell the CJCS and Service/Combatant Commanders and J35 leadership of the "bigger picture" of the IT modernization efforts vital to decision makers.
- Analyze data warehousing solutions and maintain familiarity with ETL Tools with data storage and retrieval, as the amount of data being dealt with is simply complex due to its inherent legacy. Provide sustainment and improvement
- Design, build, and maintain data pipelines to support enterprise data flows.
- Perform data integration, cleaning, and transformation across structured and unstructured sources.
- Develop and implement data models to support analytics, visualization, and reporting.
- Collaborate with analysts, developers, and mission stakeholders to ensure data accuracy and accessibility.
- Deploy and manage solutions on cloud platforms (AWS, Azure, DoD Cloud) in compliance with federal security standards.
- Create and maintain APIs for secure data access and integration.
- Troubleshoot and optimize performance of large-scale data processing systems.
- Ensure compliance with government data governance and cybersecurity requirements.
Jr. Content Tester
Client Solution Architects (CSA) is currently seeking a Jr. Content Tester to support a program onsite* at Pensacola, FL.
We have an excellent opportunity for a Content Tester to support training and operational systems within a VMware Horizon Virtual Desktop Infrastructure (VDI) environment. The Content Tester will be responsible for validating, testing, and documenting digital training content, applications, and user experiences to ensure functionality, accessibility, accuracy, and compliance within a secure, modernized computing environment supporting our Navy client.
As a Content Tester on our team, you will ensure training materials, applications, and virtual desktop resources function as intended across multiple VDI configurations and user scenarios. You will execute test plans, identify defects, document findings, and collaborate with technical and instructional teams to resolve issues affecting the user experience. Your attention to detail and analytical skills will be critical in maintaining high-quality training content and ensuring system readiness in a mission-critical environment.
You will monitor content performance, validate system functionality, and verify compatibility across virtual desktop environments. Your communication skills will be essential as you translate testing results into actionable feedback and provide clear documentation to stakeholders. This is an opportunity to gain experience supporting enterprise training environments while contributing to the continuous improvement of content quality and user satisfaction.
We focus on growing as a team, so we share testing methodologies, collaborate on problem-solving, and continuously improve our quality assurance processes. Join our team and help enhance training effectiveness for our sailors.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
How Role Will Make an Impact:
- Execute functional, usability, and content validation testing within VMware Horizon VDI environments.
- Verify accuracy, completeness, formatting, and functionality of digital training content and applications.
- Conduct user acceptance testing (UAT) and regression testing for content updates and system changes.
- Document test procedures, test results, defects, and recommended corrective actions.
- Validate content accessibility, navigation, links, media playback, and interactive elements.
- Monitor content performance across virtual desktops and identify compatibility issues.
- Collaborate with system administrators, instructional designers, developers, and stakeholders to resolve issues.
- Ensure testing activities comply with established quality standards, security requirements, and operational procedures.
- Assist with maintaining testing documentation, test scripts, and quality assurance records.
Jr. Splunk Administrator
Client Solution Architects (CSA) is currently seeking a Jr. Splunk Administrator to support a program onsite* at Pensacola, FL.
We have an excellent opportunity for a Systems Administrator to support and enhance our Splunk environment. This role requires deep technical expertise in data systems, cybersecurity practices, and secure system administration within classified and unclassified environments. The ideal candidate will play a critical role in advancing our organization’s cybersecurity by leveraging Splunk as a central security analytics and monitoring platform.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
How Role Will Make an Impact:
- Administer and maintain Splunk Enterprise deployments across classified and unclassified environments, ensuring high availability, performance, and security.
- Architect and implement Splunk solutions that support Zero Trust principles, including continuous monitoring, least privilege access, and micro-segmentation visibility.
- Integrate diverse log sources (endpoints, network devices, identity systems, cloud services) to enable comprehensive visibility aligned with Zero Trust architecture.
- Develop and optimize correlation searches, alerts, and dashboards to detect anomalous behavior, insider threats, and policy violations.
- Manage and enhance services within Splunk IT Service Intelligence (ITSI) to align operational intelligence with security posture.
- Provide advanced support to Splunk users, including search development, data onboarding, and dashboard creation for security and operational use cases.
- Harden and secure Linux-based systems in accordance with DISA STIGs and organizational security policies.
- Automate system administration, data ingestion, and security workflows using scripting languages such as Python, Bash, or PowerShell.
- Participate in incident response and threat hunting activities using Splunk as a primary investigative tool.
Lead Cyber Assurance
Client Solution Architects (CSA) is currently seeking a Lead Cyber Assurance to support a program onsite* at Millington, TN.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
How Role will make an impact:
- Experience in developing and maintaining custom applications using .NET (C# / VB), ASP.NET, and the .NET Framework.
- Utilize Azure DevOps (TFS) for version control, CI/CD pipelines, and project management.
- Design and implement solutions using SQL databases and XML for data management and integration.
- Create and maintain web applications using HTML5, CSS3, and related technologies.
- Manage and support enterprise tools such as SharePoint, Skype/Teams, and Citrix.
- Administer and troubleshoot Microsoft Server and Workstation environments.
- Ensure secure file transfers using FTP and SFTP protocols.
- Implement and maintain security standards using HBSS/ESS and ActivIdentity ActivClient.
- Automate workflows and processes using UiPath.
- Monitor and manage job scheduling tools like Control D and Control M.
- Configure and troubleshoot network protocols, including IPv4/6.
- Utilize Microsoft Office Suite, including Visio and Project, for documentation and planning.
- Knowledge of the Agile methodology in a DEVSECOPS environment
Oracle Analytics Server (OAS) Administrator
Client Solution Architects (CSA) is currently seeking an Oracle Analytics Server (OAS) Administrator to support a program remote* at Pensacola, FL.
CSA is seeking a skilled Oracle Analytics Server (OAS) Administrator to support Navy analytics environments in secure DoD infrastructure. This role focuses on OAS platform administration, WebLogic support, and system maintenance within enterprise Linux environments. This is a hands-on administrator role and ideal for a strong mid-level engineer who thrives in structured, mission-focused environments.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
How Role will make an impact:
- Install, configure, and administer Oracle Analytics Server (OAS) environments.
- Deploy and manage RPD (repository) files to support reporting and analytics needs.
- Administer WebLogic environments supporting OAS applications.
- Perform upgrades, patching, and routine system maintenance.
- Manage users, roles, and security configurations across OAS environments.
- Troubleshoot performance and system issues in production environments.
- Support OAS deployments hosted on enterprise Linux platforms (RHEL preferred).
- Collaborate with cybersecurity teams to maintain compliance with DoD security standards.
- Support both on-premise and cloud-hosted OAS environments as required.
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We are always looking for top talent. If you do not see an opening that matches your experience, we still would like for you to apply for future openings.
