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Customer Technical Support Specialist (NEN)
Client Solution Architects (CSA) is currently seeking a Customer Technical Support Specialist (NEN) to support a program at Dahlgren Naval Base.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon award.
How Role will make an impact:
- Provides support for technical telephone inquiries and on-site support to employees regarding technical aspects of NEN assigned products
Systems Security Engineer
Client Solution Architects (CSA) is currently seeking a Systems Security Engineer to support a program at Dahlgren Naval Base.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon award.
How Role will make an impact:
- Perform vulnerability analysis, risk analysis, scanning for viruses and other software that is detrimental
- Accreditation of systems and audits
Data Management Specialist
Client Solution Architects (CSA) is currently seeking a Data Management Specialist to support a program at Dahlgren Naval Base.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon award.
How Role will make an impact:
- Develop and maintain documentation and or data management systems
- Working in Windows environment, Microsoft Office (Excel and Word)
Customer Technical Support Specialist (Help Desk)
Client Solution Architects (CSA) is currently seeking a Customer Technical to support a program at Dahlgren Naval Base.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon award.
How Role will make an impact:
- Support using help desk tool such as BMC’s Remedy and ServiceNow
Senior Systems Administrator (Unix/Linux)
Client Solution Architects (CSA) is currently seeking a Senior Systems Administrator (Unix/Linux) to support a program at Dahlgren, VA.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This role is contingent on award.
How Role will make an impact:
- System backup and recovery
- Basic software management
- Security management and library management
- Installation and configuration of hardware
- Operational systems and COTS software
- Operating computer systems in different operating environments
- Sizing, performance, tuning, hardware/software/network trouble shooting and resource allocation
System Administrator (Windows)
Client Solution Architects (CSA) is currently seeking a Systems Administrator (Windows) to support a program at Dahlgren, VA.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon award.
How Role will make an impact:
- System backup/recovery
- Basic software management
- Security and library management
- Installation and configuration of hardware
- Operating systems and COTS software
- Operating computer systems in different operating environments
- Sizing, performance, tuning, hardware/software /network trouble shooting and resource allocation
SharePoint Developer
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
CSA is currently seeking a SharePoint Developer to assist our Navy client. This is a hybrid position.
How Role will make an impact:
- Performs SharePoint Site Administrator and SharePoint Site Collection administrator duties and responsibilities.
- Assists in creating web pages that support embedded analytical products and data visualization within SharePoint.
- Performs new development and maintenance of power platform solutions, which include Power Applications, Power Automate, and Power BI.
- Provides a monthly report of activities to support contract deliverables.
- Demonstrates necessary communication skills for the capability to train others, and to communicate SharePoint-specific functionality and constraints to the government.
- Develops and maintains documentation outlining the procedures for executing the various programs and the setting of associated parameters to ensure reports and processing run properly.
- Assists in the development of on-line tutorials and help screens.
- Provides data analysis, documentation, job scheduling, and job monitoring support for data exchange processes between the DBS and other interfacing partners and systems.
- Assists in troubleshooting software performance issues.
- Designs and distributes query and report formats to provide content, status and exception data to users.
- Supports gathering of functional requirements via user groups, technical meetings, site visits and survey construction/distribution/analysis.
- Provides support for survey/assessment services for the environment supporting the LAS.
- Updates graphical representations of the survey/assessment infrastructure using Microsoft (MS) Visio graphics software and/or other software solutions.
- Provides technical support to end-user community on survey/assessment environment problems, questions, and use.
- Performs evaluations and analysis of data to determine feasible solutions, and implements solution(s).
- Defines and resolves problems including developing processes and procedures for resolving like problems throughout the enterprise and analyzes methods of approach.
- Provides detailed documentation and feedback for problem resolution.
- Researches, monitors, and compiles statistical information and metrics on any and/or all LAS components.
- Reviews, analyzes, routes, and resolves all help requests.
- Examines existing information system schematics and related supporting software documentation.
- Identifies alternative software solutions.
- Participates in reviews to determine the completeness and consistency of software requirements.
- Analyzes and develops documentation supporting MPTE TSS program and projects aligned with each functional area as needed.
- Analyzes and evaluates Commercial Off The Shelf (COTS) products to assess the feasibility and usability of the product to best support operations that are related to the project.
- Develops and documents a gap analysis, details the functional capabilities satisfied by the COTS, and identifies strengths and weaknesses.
- Collects data on software engineering performance during the appropriate phases of development.
- Utilizes current SQL-based products and tools for extraction and reporting of information to support business requirements analysis and development. Products may include TOAD, PL/SQL Developer, Oracle Business Intelligence, or SAP Business Objects reports engine.
- Conducts Legacy and NMCI system evaluations of production installations to assure HW/SW compatibility and maximum effective performance.
- Controls work resulting from functional user requests and/or technical support requests necessary to maintain parallel operational processing during the development of modules.
- Performs analysis of requirements and programs using HTML, Flash, ASP.NET, SharePoint or other tools directly related to development of products for the Internet.
- Develops and maintains documentation outlining the procedures for executing the various programs and setting associated parameters to ensure reports and processing run properly.
- Documents all software and run-streams development, modifications, and maintenance tasks.
- Prepares, presents, and/or modifies system documentation for both the system user and the Automated Document Processing (ADP) developer.
Media Technician
Client Solution Architects (CSA) is currently seeking a Media Technician to support our program in Grafenwoehr, Germany.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
The Media Technician is the technical expert responsible for the design, planning, production, execution, and presentation of multimedia products to include Global News Network feeds. Responsible for video camera operations, pre-production design and preparation, post-production development, and delivery of video and other multimedia products to support exercise/event storylines and master scenario event list requirements. Collects and develops materials to support After Action Reviews. Develops and executes media training for US and multinational forces.
How Role will make an impact:
- Operates state-of-the-art video editing software to present media in a friendly, adversarial, or neutral format which replicates media outlets from a wide variety of sources.
- Sets-up and tests technical video environment and post production systems.
- Operates and supports the exercise objectives as it relates to video information simulation.
- Integrates new and evolving special effects and video specific information to generate an authentic training environment.
- Supports the Military Exercise Support Plan. This includes the development and use of planning tools to plan, coordinate, track, execute, and recover for each event.
- Participates in event preparation. This includes the build of exercise support materials such as scripts, video, news releases, and breaking news reports; synchronization of events between products and simulations in accordance with the exercise plan.
- Participates and monitors event execution. This includes dynamic scripting, preproduction design, operation of video equipment, and post-production support.
- Participates and ensures that maintenance work is performed on multi-media equipment to include video components, cameras, digital video and graphics computer workstation, studio equipment and Closed Circuit Television system.
- Complies with U.S. military security procedures related to classified video production, duplication, distribution and storage.
- Participates in recovery operations. This includes the tear down, inventory, test, and storage of all systems and equipment required to support an event.
- Provides input to exercise design and technical planning products.
- Support set-up, transition, and break down for all training and training support activities pertaining to this task order.
- Participates in individual training, seminars, conferences, exercise/experiment planning events, site surveys, and exercise and training events and supports the planning and preparation processes and product development as needed.
Network Engineer - Wireless
Client Solution Architects (CSA) is currently seeking a Network Engineer – Wireless to support a program at Norfolk Naval Shipyard, Portsmouth, V.A.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon contract award.
How Role will make an impact:
Network Design, Configuration, and Installation:
- Design, install, configure, troubleshoot, and monitor enterprise network systems, including switches, routers, wireless access points, firewalls, and other network appliances.
- Implement advanced routing protocols (e.g., EIGRP, OSPF) and switching technologies.
- Plan, design, and implement local and wide-area enterprise networks, including SDN technologies like SD-Access and SD-WAN.
Security and Compliance:
- Apply DISA Security Technical Implementation Guides (STIGs) to ensure compliance of network components.
- Monitor and respond to network incidents, perform root cause analysis, and implement corrective actions.
- Review and manage security protocols and policies within enterprise networks using SEIM tools.
Network Management and Optimization:
- Implement, manage, and configure complex network environments, including routing, switching, and wireless technologies.
- Utilize tools such as Cisco Wireless LAN Controller (WLC), SolarWinds, Cisco ISE, Cisco Catalyst Center (DNA), Splunk, and Aruba Wireless LAN Controller for network management and optimization.
Collaboration and Support:
- Work with Department of Defense teams to support project objectives and ensure successful execution of project or task plans.
- Contribute to change management processes and provide recommendations for network improvements.
Hardware and Software Expertise:
- Work with hardware such as Cisco Nexus series (7000/9000), Cisco Catalyst series switches, Cisco routers (4551, 8500), Cisco wireless access points (9000 series), and Aruba wireless access points (AP275, 375, 515).
- Proficient in software tools including Cisco Wireless LAN Controller (WLC), SolarWinds, Cisco ISE, Cisco Catalyst Center (DNA), Splunk, and Aruba Wireless LAN Controller.
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We are always looking for top talent. If you do not see an opening that matches your experience, we still would like for you to apply for future openings.
